Frequently Asked Questions
Find answers to the questions people ask most about life at Sailmakers from moving in to daily living and everything in between.
Viewing & Reservations
Once you’ve enquired and booked a viewing, there will then be a one off, non refundable holding commitment per apartment required at commitment stage.
This payment will be offset against your 1st month’s rent once your tenancy has been agreed. The holding commitment is also refundable if you made your decision based on a virtual viewing and you later change your mind within 24 hours following an in person viewing. Book a viewing to get started.
In order to rent a Sailmakers apartment, you will need to pass affordability checks. The joint household income must be at least 2.66 times the yearly rent.
Should a household not pass the affordability criteria we do accept guarantors however they too will be subject to referencing and must be at least 4 times the yearly rent to pass affordability checks.
Once you’ve paid the holding commitment, we will start the referencing checks, which are carried out by Homeppl.
These checks take around 3 to 7 working days to complete and Homeppl will require some supporting documentation in order to complete the checks.
Once referencing is complete, your first month’s rent will be due. If your tenancy begins before the 20th of the month, your first payment will cover the rest of that month. If it begins on or after the 20th, it will include the remaining days of that month plus the following month’s rent. When everything’s verified, our on-site team will confirm your apartment and guide you through signing your tenancy agreement.
The booking process is quick and straightforward. Once you’ve completed your application and provided the required documents, referencing usually takes around 3-7 working days depending on how quickly your referees respond.
Any cancellations received more than 24 hours before the tenancy start date or the tenancy agreement has been signed will be received, however without refund of the £400 holding commitment.
The holding commitment is refundable if you made your decision based on a virtual viewing and you later change your mind within 24 hours following an in person viewing.
All tenancies are offered on a rolling monthly basis. You can end your tenancy at any time by providing 2 months’ notice. Your Property Manager will check in with you during your stay to see how you're getting on and discuss your plans moving forward. Notice periods must end on the day before rents are due.
In order to rent a Sailmakers, you will need to pass affordability checks. The joint household income must be at least 2.66 times the yearly rent. Should a household not pass the affordability criteria we do accept guarantors however they too will be subject to referencing and must be at least 4 times the yearly rent to pass affordability checks.
Absolutely, we welcome all individuals over 18 to apply for one of our apartments, however, students may be required to pay some rent in advance. These terms can be discussed and decided with our team, when securing the property.
Payments
We charge a one-off, non-refundable holding fee of £400 per apartment to secure your reservation.
The deposit is £2,850 for a one bedroom apartment, £3,550 for a two bedroom and £4,900 for a three bedroom. Deposits are securely held and protected under the My Deposits scheme, as required by law and cover any damages to the apartment or furnishings beyond normal wear and tear.
Your deposit is protected by the My Deposits scheme and is refundable at the end of your tenancy. Once any agreed charges for damages (excluding normal wear and tear) are confirmed, we’ll process your refund within 10 days.
Yes! Speak with your local Community Manager for more information.
You can pay your holding fee, deposit and first month’s rent by bank transfer using the account details provided during your application. Ongoing monthly rent payments are made by Direct Debit or standing order.
Rent is due on the 1st of each month and is paid by Direct Debit or standing order.
Rent may be reviewed once per year and may increase in line with market rents. Any changes will always be communicated in advance with appropriate notice, in line with current legislation.
