Talk to our team
From first questions to move-in day and beyond, our team’s ready to help. Get in touch and we’ll make sure everything runs smoothly.
Simple Steps to Your New Home
Get in touch
Address: Sirocco Tower, 32 Harbour Way,
London, E14 9QF
Phone: +44 (0)20 81542196
Opening Hours: Monday - Friday: 8:00 am - 8:00 pm
Saturday - Sunday: 9:00 am - 5:00 pm
The booking process is quick and straightforward. Once you’ve completed your application and provided the required documents, referencing usually takes around 3-7 working days depending on how quickly your referees respond.
Just call or email our team and we’ll guide you through the quick reservation process. A one-off holding commitment is required at this stage and you can choose between two deposit options with rent due on move-in. The holding commitment is refundable if you cancel within 72 hours of payment or within 24 hours of an in-person viewing following a virtual one.
All tenancies are offered on a rolling monthly basis. You can end your tenancy at any time by providing 2 months’ notice. Your Property Manager will check in with you during your stay to see how you're getting on and discuss your plans moving forward. Notice periods must end on the day before rents are due.
To rent at Sailmakers, you’ll need to meet our affordability criteria which is a joint household income of at least 2.66 times the rent. If this isn’t met, advance rent payments are an option, but we don’t currently accept guarantors.
Once your application and referencing are complete, our on-site team will get in touch to finalise your tenancy agreement. We’ll then arrange a convenient move-in time to hand over your keys, complete your inventory check, show you around your new apartment and make sure everything’s ready for you to settle in smoothly.
